Privacy policy

1. Controller

2. Data Protection Officer

PREVISIÓN SANITARIA, SERVICIOS Y CONSULTORÍA, S.L.U. · Tax ID B82663188 · C/ Génova 26, 28004 Madrid · protecciondedatos@grupopsn.es · +34 91 431 12 44.

3. Data we process

Identification and contact details, requested centre and service, brief message content, communication preferences and, once a care relationship exists, health data needed to provide and document care.

4. Purposes and legal grounds

• Answering enquiries and managing appointment requests.
• Providing healthcare and maintaining clinical records.
• Billing, accounting, quality, security and legal compliance.
• Marketing communications only with separate, withdrawable consent.

5. Data minimisation

Do not use the general form to send medical reports, identity documents, intimate images or lengthy medical histories.

6. Recipients and processors

Healthcare professionals and centres involved in care, contracted hosting, email, support, scheduling and clinical-record providers, and public authorities where required by law.

7. International transfers

If a provider processes data outside the European Economic Area, GDPR safeguards will be applied and information provided where required.

8. Retention

Enquiries are retained for as long as needed to answer and manage liabilities. Clinical records are retained for statutory healthcare periods.

9. Rights

You may request access, rectification, erasure, objection, restriction and portability by contacting Askabide or the DPO. You may also complain to the Spanish Data Protection Agency.

10. Children and automated decisions

Care and consent for minors are managed under applicable healthcare law. The website does not make solely automated clinical decisions.

11. Security

Technical and organisational measures appropriate to the risk are applied.